it's a nice idea, but I have

andrewm — Wed, 16 Apr 2008 12:41:17 -0400

it's a nice idea, but I have concerns. the sweet spot is providing enterprise support for an entire stack. at a bank i worked for recently, they were looking for just that on a Spring/Hibernate/Struts/Websphere etc stack. Large enterprises are deep into the "IBM" way of thinking -- they want one organisation to provide support for their entire s/w infrastructure. how can one firm do this when a single stack based around open source often contains 20 or more separate projects?

perhaps the covalent acquisition can give Springsource this. i don't know. but unless the support can cover all the way from the web-tier (often struts) through to the ORM layer (usually hibernate) then we are still a way off having a one-stop shop for support needs.

a further fly-in-the-ointment are that bizarrely, large firms can be extremely stingy with money at odd times. E.g. they'll pay shedloads to huge consultancies who twiddle their thumbs for ages and cost a fortune and don't delivery, and pay lots of money to for enterprise products that noone likes, but they'll balk at paying support for open source... I think we have a way to go yet before the open source servicing model of RMS is fully appreciated and realised.

Andrew

Eclipse Zone - Comments for "First Class Commercial Support for Spring Development "

it's a nice idea, but I have